Our refurbished devices sold by Good Gadgets ran through an extensive testing process. All devices are evaluated and data cleansed using accredited software which means all data is wiped and new software installed. At this stage, the device also goes through the diagnostics process to ensure all functions are working and functional. Therefore, the grading we use on our website only reflects cosmetic differences.
This classification is reserved for units that show evidence of very light previous use. Any wear on a Grade A laptop unit, including housing and external surfaces (i.e. cover/lid and keyboards), is associated with standard minimal use. May have very minor scuffing and/or minor abrasions with light wear on the keyboard from light standard previous use. Grade A laptop screens will NOT feature scratches, cracks, chips, dead pixels, dark spots, discoloration, or blemishes. Grade A units will only feature the standard/minimal wear and tear that is associated with a used laptop.
Laptops are fully tested and fully functional but subject to have: scratches on the laptop body and may feature more excessive unit housing and/or external surface wear than Grade A units, including scratches on cover/lid and heavier wear on keyboards. Grade B laptops may feature one or several small dings or dents on covers and/or small paint chips on the surface or small hairline cracks in the bezel. Laptop screens may feature uneven light diffusion in the screen and may feature subtle blemishes. Grade B Laptops will not feature cracked screens but may feature slight scratching, dead pixels, or white spots on the screen.
Laptops are fully tested and fully functional but may feature: multiple and/or excessive scratches on the laptop body, large paint chips, dents, dings or cracks, and perhaps some damage to the frame around the screen or the corners on the body. Grade C Laptops will often feature broken hinges/latches and laptop screens may feature uneven light diffusion in the screen, screen blemishes, and/or dark marks on the screen. Grade C Laptops will feature moderate to aggressive heavy wear from previous use.
Desktops will have no deep scratches, cracks, paint chips, or broken/missing pieces.
Desktops are fully tested and fully functional but subject to have: light scratches on the external body and may feature more excessive unit housing and/or external case wear than Grade A units, including the wear on case/lid. Grade B desktops may feature one or several small dings or dents on covers and/or small paint chips on the surface.
Desktops are subject to have multiple scratches, large areas of paint missing, severe dents, and may feature broken hinges/latches.
Tablets, iPads & Smartphones
Like new, very minor wear; Light/fine scratches on the screen, Scratches must be shallow and not catch on your fingernail when you rub it across the screen. The scratch should be hard to view and require tilting the iPad with a bright light in order to see them. The edge around the glass must be free of visible dents nicks and scratches with the one exception being light scratching around the power port. Discoloration due to pit, scrape, scratch or dent must be less than 0.5cm in diameter.
Devices are fully tested & fully functional subject to having: scratches on the body, small paint chips, minor cracks on the body. Grade B Displays screens may feature uneven light diffusion in the screen and may feature subtle to moderate blemishes. Grade B Displays will not feature cracks or dead pixels on screens but may feature slight scratching on screen surfaces from moderate use or wear.
Fully tested & fully functional subject to having: multiple scratches on the body, large paint chips, large cracks on the body, base scratches, dark spots on the screen that exceeds 1.25cm in diameter, uneven light diffusion, light scratches on screen up to 5cm, no more than 5 dead pixels.